Terms of Use

Welcome to Fixrli! These Terms of Use (“Terms”) govern your access to and use of the Fixrli Inc. (“Fixrli,” “we,” “us,” or “our”) website (fixrli.com), mobile applications, and related services, including our AI-assisted scoping and financial tools (collectively, the “Services”).

1. Description of Services & AI Roadmap

Fixrli provides a SaaS-Enabled Marketplace that connects Property Owners/Managers (“Clients”) with Service Professionals (“Contractors”).

• AI-Assisted Tools: Fixrli utilizes Multimodal AI (Gemini) to assist in job scoping, visual identification of fixtures, and automated support. Disclaimer: All AI-generated data, dimensions, and specifications are estimates. Users are solely responsible for verifying the accuracy of AI-generated content before awarding a bid or commencing work.
• Property Management Sync: Fixrli integrates with third-party software (e.g., AppFolio, Buildium). Fixrli is not responsible for data errors originating within third-party platforms.

2. Subscription Tiers & Billing

• Tiers: Access to certain features is based on subscription tiers (Starter, Pro, Business).
• Recurring Billing: By subscribing, you authorize Fixrli to charge your payment method on a recurring monthly or annual basis.
• Cancellations: You may cancel at any time via your Account Settings. Access to premium features will continue until the end of the current billing cycle. No pro-rated refunds are provided for partial months.

3. The Fixrli Wallet & Hybrid Payments

• Wallet Nature: The “Fixrli Wallet” is a closed-loop internal credit system. Credits are non-transferable and have no cash value outside the platform. Wallet funds cannot be withdrawn to a bank account.
• Funding Logic: Wallet funds are utilized first for any job payment.
• Hybrid Fees: For payments split between the Wallet and a Credit Card, the Fixrli Facilitation Fee (3.5% + $1.00) and applicable Sales Tax apply only to the portion charged to the credit card.

4. Contractor Commission & The Ladder

Fixrli deducts a graduated commission from all contractor payouts based on the following scale:

• $0–$499: 5.0% | $500–$999: 4.5% | $1,000–$2,499: 4.0% | $2,500–$4,999: 3.5% | $5,000–$9,999: 3.0% | $10,000–$49,999: 2.5% | $50,000+: 1.0%.
• Commissions are calculated on the total final job cost, including all approved Change Orders.

5. Administrative Mediation & Overrides

Fixrli provides an Administrative Mediation service (Phase 2.0).

• Administrative Authority: By using the platform, both Clients and Contractors grant Fixrli the right to intervene in disputed jobs.
• Binding Resolution: Fixrli Admins may, at their sole discretion, execute a “Force Complete” (payout) or “Force Terminate” (split refund/payout) based on evidence provided in the platform chat and media logs. You agree to be bound by these administrative decisions as a condition of using the Escrow Service.

6. Mobile Application & GPS Validation

• Native Apps: Use of our iOS and Android apps is subject to standard App Store/Play Store terms.
• GPS Tracking: To ensure job site integrity, Fixrli captures GPS coordinates at the “Start” and “Complete” of jobs. Failure to allow location services may result in the inability to process payments or verify work for payout.

7. Sales Tax & Compliance

Fixrli collects and remits sales tax only on its platform facilitation fees and subscription fees in required jurisdictions (including Wisconsin). Contractors remain solely responsible for any sales or use tax related to the physical labor and materials provided to the Client.

8. Governing Law & Arbitration

These Terms shall be governed by the laws of the State of Delaware. Any dispute, claim, or controversy arising out of or relating to these Terms or your relationship with Fixrli shall be determined by binding arbitration in Milwaukee, WI.

9. Contact Information

Legal Entity: Fixrli Inc.
Address: 1020 E Land Pl, Milwaukee, WI 53202
Email: legal@fixrli.com